{"id":6711,"date":"2025-12-04T10:43:29","date_gmt":"2025-12-04T10:43:29","guid":{"rendered":"https:\/\/acmecorp.co.za\/occ3\/?page_id=6711"},"modified":"2025-12-15T13:07:04","modified_gmt":"2025-12-15T13:07:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/everest-brokers.co.za\/occ\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f7f7f7″ scene_position=”center” top_padding=”100″ bottom_padding=”100″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

Parking<\/h2>\n[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do You Offer A Shuttle Service?”][vc_column_text css=”” text_direction=”default”]Yes we do, please confirm with our Booking Agent for additional costs.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you provide safe parking facilities?”][vc_column_text css=”” text_direction=”default”]Yes, parking areas are monitored with one security personnel. Please discuss additional requests based on your event needs with our Booking.<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is parking charged for?”][vc_column_text css=”” text_direction=”default”]There are 280 secure parking bays available on site. The main entrance has 30 bays of free parking for VIP\u2019s and the JOC Team. There is a 250 bay parkade on Sol Harris Crescent Street. The event Organiser has the option to pay for the parade bays upfront or delegates can pay on use. Overflow parking is available at Hoy Park and around the vicinity. <\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Could we secure a few parking bays onsite for VIP Guests?”][vc_column_text css=”” text_direction=”default”]Yes, but this will have to be arranged and confirmed with our Booking Agent prior to your Event. We will require a list of vehicle registration plates. <\/span>[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”.vc_custom_1764845204800{margin-top: 80px !important;}” text_direction=”default”]\n

Food & Beverage<\/h2>\n[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I bring my own food?”][vc_column_text css=”” text_direction=”default”]The Olive Convention Centre is a licensed venue and will provide all catering needs.<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I bring my own beverages?”][vc_column_text css=”” text_direction=”default”]The Olive Convention Centre is a licensed venue and will provide all beverages at a separate cost to the Client. We also have a liquor license. <\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I bring in my own technical equipment?”][vc_column_text css=”” text_direction=”default”]We have basic audio, visual and lighting packages available that we can quote. However, you are welcome to bring in your own equipment or preferred supplier based on event needs.<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is your food Halaal?”][vc_column_text css=”” text_direction=”default”]Yes, we have reputable Halal caterers on request. <\/span>[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”.vc_custom_1764845215892{margin-top: 80px !important;}” text_direction=”default”]\n

Conferences<\/h2>\n[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is it possible to book the entire centre?”][vc_column_text css=”” text_direction=”default”]Yes this is available on request, provided that there are no confirmed events. <\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you have security onsite that will also assist on the day of the event?”][vc_column_text css=”” text_direction=”default”]We have limited daily security onsite to secure our premises only, if you require security for your event based on the size or nature of the event, then may outsource these services to your preferred supplier or speak to our Booking Agent to arrange additional security. <\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you have exhibition space?”][vc_column_text css=”” text_direction=”default”]Yes, when enquiring, please state the number of stands you require and the stand sizes you require. We will forward you the floor plans accordingly.<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can we bring in our own d\u00e9cor or OCC provides?”][vc_column_text css=”” text_direction=”default”]The Olive Convention Centre provides basic table d\u00e9cor. We have a list of preferred d\u00e9cor service providers should you wish to add specialised d\u00e9cor (available on request). You may opt to use your preferred d\u00e9cor service provider.<\/span>[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”.vc_custom_1764845230399{margin-top: 80px !important;}” text_direction=”default”]\n

Accommodation<\/h2>\n[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you arrange accommodation as well?”][vc_column_text css=”” text_direction=”default”]No, we are a Conference Centre only, however, there are many hotels in the immediate surrounding vicinity of our Convention Centre that we can refer you to. You can also check for accommodation on Booking.com<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Would you be able to provide transfers to our Hotel?”][vc_column_text css=”” text_direction=”default”]Most hotels have their own Shuttle services. However, if you have booked our venue and need a referral, speak to your Booking Agent and we will gladly assist.<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is accommodation expensive?”][vc_column_text css=”” text_direction=”default”]Our vicinity is surrounded by hotels and B&B\u2019s with ranging star gradings – It depends on the type and quality of accommodation you are looking for, and also what suits your budget. <\/span>[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”.vc_custom_1764845240683{margin-top: 80px !important;}” text_direction=”default”]\n

General<\/h2>\n[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How can I arrange for a site visit at OCC?”][vc_column_text css=”” text_direction=”default”]You can simply send us an email to <\/span>info@oliveconventioncentre.co.za<\/span><\/a> and a site visit meeting will be scheduled.<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”I have received a Quotation and I\u2019m not sure what is Contingency.”][vc_column_text css=”” text_direction=”default”]When a booking is confirmed, a deposit is required to be paid on confirmation of your booking at OCC. The amount is refundable 7 days after the event, provided there is no outstanding balance or breakages to the Olive Convention Centre. <\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How early do we need to confirm bookings?”][vc_column_text css=”” text_direction=”default”]This is a tough one. Our venues get booked well in advance. Our suggestion is that when you have a confirmed date for your Event, call us and reserve a booking date as soon as possible.<\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What are your payment terms?”][vc_column_text css=”” text_direction=”default”]In order to book the venue for your event at Olive Convention Centre, you have to sign acceptance of the quotation and our terms & conditions and return to us.\u00a0 Please note that a 50% deposit is required on confirmation. The balance is payable 30 days prior to the event taking place. <\/span>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do you have a generator?”][vc_column_text css=”” text_direction=”default”]Yes, we have a standby onsite generator as back-up power \u2013 the event must go on![\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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